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Refund Policy

 

ALL INTERNATIONAL SALES  AND GIFT CARDS ARE FINAL.

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange. If you would like to schedule a return, please email us at returns@jasemet.com. 

To be eligible for a return, your item must be UNWORN and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require an order number or proof of purchase.  

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund (LESS THE SHIPPING) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 

returns@jasemet.com

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale/clearance items cannot be refunded.

SHIPPING

To return your product, you should mail your product to: 

Jasemet

PO Box 25292 

Tamarac, FL, 33320

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. A tracking number is expected for ALL returns. If a tracking number is not issued and the package gets lost, we will NOT be able to refund you. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Thank you for your purchase, we really appreciate it!

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